At Madbury Road we are very proud of our many happy customers and love when we hear feedback from them. Here are some words from just a few of the customers who took the time to write about us publicly online. We encourage all our customers to provide feedback and help us educate any potential new customers about why we are the best choice for all-weather wicker outdoor furniture!
"Went to their "store" on Pier 70. It's actually a set of storage containers because they mostly sell online. Got a hold of Brady by phone, one of the owners. He drove up from his home on the Peninsula to show me what they had in stock. We decided to get a conversation set and outdoor dining table. It was an amazing experience. Prices were good and he was incredibly accommodating. He showed up at my home an hour later and helped me unload everything. Not sure they'd be able to that for everyone, but I was impressed at how far he went to make us happy. Would gladly recommend them.
*Note: don't just show up at Pier 70, make an appointment."
Daniel P, San Francisco, CA
"After seeing the photo on Craig's List and corresponding with Brady, we purchased an outdoor dining table and chair set. Haven't had a chance to use it yet but it looks even better than the photos. Brady is amazing to work with: great on follow-up and not only delivered free of charge but helped with some nominal assembly. I highly recommend Madbury Road and will certainly purchase from them again when the need arises."
Kathleen D, Napa, CA
"We did our shopping online first and knew a deal when we saw one. The yelp reviews were all great, so we thought we'd take a chance. We met Brady after scheduling an appt, and an hour later were enjoying our view from our nice outdoor furniture. Would definitely recommend him to a friend. Was great to work with."
Sara O, New York, NY
"Brady is a consummate professional and exceeded every expectation. His furniture is high quality at a very reasonable price. I will continue to buy from him and recommend to my friends. My back yard looks awesome!"
Erik S, San Francisco, CA
"We ran into this on Yelp while looking for contemporary patio wicker set. Brady was able to assist at our time and schedule. Yes, there is no official showroom but that is the beauty of this company. The prices are low because of low overhead and quality of the product is excellent. We compared to other furniture stores and decided on Madbury Road. The service is old world - direct, customer service focused, scheduled delivery at your convenience, no nonsense, easy to work with, etc. I only wish we had a bigger house so we could buy more furniture. Recommend at the highest level which is rare if you look at my other reviews as our standards are high."
MJ, Redwood City, CA
"Hey Tim, it was great to meet you. We've already told all of our friends what a great experience we had with your company. I suspect you'll have a few more deliveries in Medway in the spring. Best of luck with your business."
Robin, Medway, MA
"Hi Brady, Thank you again for your first rate and extremely friendly customer service. My wife and I look forward to doing more business with you in the near future; mainly the chaise loungers. Great to meet you. "
Judson, Dennis, MA
"I just bought the Capri Sectional from Brady. He was so easy to work with and made doing business fun. We had been looking for this kind of outdoor furniture for ages for our new contemporary/modern condo in the city. I finally found it on Restoration Hardware's site for over $4000 plus cushions! Too much $$$ unfortunately. I was disappointed. I started looking on line and in my neighborhood of Dogpatch/Potrero Hill in San Francisco. Then, I came across Madbury Road. I spoke with Brady on the phone and learned that he delivers free in the Bay Area, but often sells his furniture online and ships across the U.S. I went to see it down at the dock and it was exactly what I wanted. All the cushions are included. He can order more if I need them (and if different colors). He delivered it today. It's great and we really like it. It's the same furniture as Res Hardware, just cheaper. Here are the details, which you can read about on their site: This beautiful outdoor lounge set is hand woven, and tough enough to endure all weather conditions. The gorgeous outdoor sofa comes as a 4 piece sectional with a sturdy and also weather proof coffee table with a tempered glass top. The couch can be arranged in numerous ways depending on what fits your space. The clean look of this set is sure to accompany any existing sun room furniture or deck furniture you already own. Powder coated aluminum frame increases its durability and ensures protection against a variety of weather conditions. Tempered glass make this coffee table strong enough to hold up to the elements and withstand breakage. I highly recommend this company!"
Kerry M., San Francisco, CA
"I searched all over amazon and other various websites to find rattan furniture for our new deck at a reasonable price. On a whim, I searched craigslist and came across a set from Patio World that was a great price and the right size and style we were looking for. Their staff was extremely professional and helpful in answering all of my questions. They were available to show the furniture in their warehouse prior to us making our buying decision. The furniture was already assembled (which saved us a ton of time), and they offered us free delivery. 2 days later they delivered the entire set, helped to unwrap everything and removed all of the trash. We will most likely add another piece to our sectional next summer to make the seating area bigger. The quality is awesome on the rattan, and the cushions are sturdy and look great. I would highly suggest purchasing furniture covers: the pillows will get stains if left out in the rain. The covers are easy to remove and wash on cold water, air dry only. The sectional pieces do not clip together, which makes it easy to configure several different ways. We've set it up 3 different ways, depending on who we are entertaining."
Melissa F., Providence, RI
"In Spring 2011, we purchased the sectional sofa and the table and chairs. The service and setup were smooth. The busy summer that included many families staying with us is now over. The furniture was terrific. The admiring comments were many and constant. The sectional sofa passed the test of young children playing every day with flying colors. Just as was promised, the off white cushions cleaned beautifully. We highly recommend the company and the furniture."
Joan R., Wellesley, MA
"Hi Brady, Just wanted to thank you again, I am soooo excited! I could hardly sleep (I know, I sound ridiculous) but I’ve been wanting this for such a long time. My kids were all into it this morning when they woke up, so I’m not alone. I can’t wait to set it up (after the deck prep of course). Will send pictures once we are done. PS I showed a bunch of coworkers, they agree the stuff looks great. Hopefully a referral will come out of it. : }"
Anita, Belmont, CA
"I had been looking for an outdoor sectional for some time when i came across Madbury Road. i saw the couch and fell in love with it. it was really nice experience, no pushy sales staff to deal with. just laid back nice guys who seemed to really care about customer service. what a nice change! i didn't even have to leave my house. i corrisponded by email and the couch was delivered to me around my crazy schedule. wow! a delivery time that was actually catered to me not the company! truly wonderful experience and the outdoor sectional is awesome! we absolutely love it. great value and it fits perfectly on our patio. thanks patio world. i'm very impressed and have told coworkers and friends about you!"
Amanda M, Waterbury, CT