We take great pride in our products. With every purchase, we provide exceptional value and extraordinary service. Madbury Road warrants all outdoor furniture and accessories to be free from manufacturing defects in materials and workmanship. Provided the furniture is assembled correctly and is subjected to normal use, Madbury Road will cover your furniture under the following warranties:
5 YEAR LIMITED WARRANTY
Madbury Road warrants all powder coated aluminum frames for a period of five (5) years from date of purchase against structural failure.
2 YEAR LIMITED WARRANTY
Madbury Road warrants the powder coat finish on all aluminum frames for a period two (2) years from date of purchase against peeling, flaking and blisters.
Madbury Road warrants all teak wood products for a period of two (2) years from date of purchase against structural failure.
Madbury Road warrants all-weather wicker products for a period of two (2) years from the date of purchase against structural failure.
1 YEAR LIMITED WARRANTY
Madbury Road warrants all-weather wicker products for a period of one (1) year from the date of purchase against any major discoloration on the product.
Structural failure or damages due to incorrect assembly, lack of regular maintenance, improper use, roughness, abuse or neglect are not covered. Normal wear or stretching of fabrics due to weathering or use, fading, minor discoloration, minor color variances in the wood grain, resin or color variance between replacement parts or pieces are not covered.
Checking (minor cracks) may occur when wood products are exposed to outside elements. Checking is considered natural and is not covered under this warranty unless they contribute to structural failure.
Damages or failure caused by freight or acts of nature (e.g. freezing temperatures, ice, hurricane, tornado, high winds, etc.) are not covered. Damages to wood product caused by environmental conditions (e.g. extreme dry climates), mold or mildew are not covered.
Damages to powder coated aluminum and steel products caused by environmental conditions (e.g. excessive humidity) or rust are not covered.
Madbury Road is not liable for personal injury related to improper use or neglect of the furniture. Damages caused by suntan oil or other chemicals not endorsed by Madbury Road are not covered. The application of paint, stain, polyurethane, other chemical treatments not endorsed by Madbury Road, or any modifications made by the end user will void the warranty.
Any damage caused by rodents, squirrels, chipmunks, or other animals outside of Madbury Road’s control is not covered.